If you have an issue with Cumulocity IoT you open a support ticket. But what is the basic and additional information needed for that? Which additional information and attachments are helpful? And why do additional information and attachments help to solve issues faster? This training helps you answer those questions and to understand how you can support the support while opening a support ticket.
38 min 01/2023If you have an issue with Cumulocity IoT you open a support ticket. But what is the basic and additional information needed for that? Which additional information and attachments are helpful? And why do additional information and attachments help to solve issues faster? This training helps you answer those questions and to understand how you can support the support while opening a support ticket.
38 min 01/2023